Marketplace · Care at home and online

Rental Equipment

Rent medical equipment — oxygen concentrators, hospital beds, wheelchairs — from vendors the platform has verified.

Open Rental Equipment See the steps
Browse doctors, agencies, pharmacies and equipment without signing in. You are asked to log in or register only when you book or pay.
Care at home and online

About this service

The rental marketplace connects patients recovering at home with equipment vendors. Every vendor is document-verified before it can trade, and every listing is approved item by item, with photographs, before a patient can see it. Individual units are tracked, so what you rent is a specific serial-numbered item, not a category.

Worth knowing first

Vendors are vetted

Business licence and GST certificate on file, email and mobile verified, then approved by the platform.

Listings are approved too

No listing goes live without at least one real photograph of the equipment.

Unit-level tracking

Each item of stock is its own unit, so availability, condition and return are tracked per piece.

Step by step

Patient: Someone is recovering at home and needs equipment for weeks, not years.

  1. 1
    Browse equipment

    Open Rental Equipment and browse by category. Listings show the daily or monthly rate, the deposit and the vendor.

  2. 2
    Check availability

    Availability is per unit — the listing knows how many pieces are actually free for your dates.

  3. 3
    Add to the rental cart

    Choose the rental period. The cart prices the period and the refundable deposit separately.

  4. 4
    Pay

    Pay online through Razorpay. The order reaches the vendor once payment is verified.

  5. 5
    Delivery and installation

    The vendor delivers and, where the equipment needs it, installs and demonstrates it.

  6. 6
    Use the rental

    Track the active rental and its end date under Rental Orders. Extensions are requested from there.

  7. 7
    Return

    The vendor collects the unit and inspects it. The deposit is returned less any damage the inspection records.

Good to know

  • A vendor cannot list anything until both documents are on file and an admin has approved the account.
  • A listing without a photograph cannot be approved, no matter how complete the rest of it is.
  • Deposits are held against damage and returned after inspection, not at drop-off.
  • Delivery area and installation support vary by vendor and are stated on the listing.

How money moves

Rent for the period, plus a refundable deposit

The patient pays the rental for the chosen period and a deposit at checkout. The deposit is returned after the unit is collected and inspected; damage is deducted against the inspection record.

Questions

Can I extend a rental?
Yes — request the extension from the active rental before it ends, subject to the unit still being free.
Who services the equipment?
The vendor. Faults are reported through the rental and are the vendor's responsibility to fix or swap.
Is the deposit refundable in full?
Yes, less anything the return inspection records as damage.

Related

Nursing CareCustomer service
MedicinesCustomer service

Ready to use Rental Equipment?

It opens on the ScanSureX patient portal. Browse doctors, agencies, pharmacies and equipment without signing in. You are asked to log in or register only when you book or pay.