Nursing agency
Take home-care cases from ScanSureX patients and staff them with your own trained nurses.
We review your applicationAbout this programme
ScanSureX matches and protects; you deliver the care and you set its price. A case reaches you as a request with no contact details attached — the patient's phone number and address are released only once the platform booking fee is paid, which is what stops the introduction being taken off-platform. From there the booking runs through a state machine you drive, ending in the patient's own confirmation and review.
Worth knowing first
ScanSureX charges the patient a booking fee. The nursing fee is yours, agreed directly and collected directly.
A request you accept is a patient who has already chosen you and is about to pay the platform fee.
You assign a specific registered nurse to each booking, and the patient sees who is coming.
Signing up
You run a nursing agency, in the agency portal on port 3005.
- 1Register the agency
Email and password — no one-time code on this portal. Agency name, registration number and the area you cover.
- 2Upload your documents
The agency's paperwork goes in before anyone reviews you.
- 3Get approved
A ScanSureX administrator reviews and approves. Until then no booking reaches you at all.
- 4Register your nurses
Add each nurse with their qualifications. Only a nurse registered here can be assigned to a booking, so do this before your first case.
Day to day
A request has landed and you are running it to completion.
- 1Accept the request
You see the care required, the preferred nurse gender and the patient's notes — not their contact details. Accepting moves the booking to awaiting platform payment.
- 2Wait for the fee
The patient pays the platform booking fee and ScanSureX confirms it. Nothing you do here speeds that up.
- 3Share contact and call
With the fee confirmed the contact is released to you. Call the patient, work out the schedule and agree your fee.
- 4Assign a nurse
Pick from your registered nurses. The assignment is visible to the patient.
- 5Start the service
Mark it started when care actually begins — this is the patient's signal that the engagement is live.
- 6Complete it
Mark it complete when the engagement ends. The booking is not closed yet.
- 7The patient closes it
They confirm completion, which closes the booking, and leave a rating and comments that follow your agency.
Good to know
- You cannot see the patient's phone number or address until the booking fee is paid and confirmed. That is the design, not a delay.
- Only nurses registered to your agency can be assigned to a booking.
- Your service fee is not shown at booking; it is agreed on the consultation call.
- A booking is closed by the patient's confirmation, not by your completion.
- Ratings come from patients after closure and follow the agency.
How money moves
ScanSureX charges a fixed booking fee (₹499 by default) which unlocks the introduction. What you charge for the nursing itself is agreed with the patient and collected by you — the platform takes no share of it.