Nursing Care
Book a trained nurse at home through a verified agency — the platform matches and protects, the agency delivers the care.
Care at home and onlineAbout this service
Nursing Care is a matching service, not a staffing agency. You describe what you need, an agency accepts, and the platform holds your contact details until a booking fee is paid — which is what stops the marketplace being bypassed. From there the agency assigns a specific nurse and the booking runs through to completion and your review.
Worth knowing first
Every agency is document-checked and approved by the platform before it can accept a booking.
The agency gets your contact only after the booking fee is paid and confirmed.
The agency assigns a specific nurse to the booking, with a gender preference you can state up front.
Step by step
Patient: Someone at home needs a nurse — post-operative care, injections, elderly care.
- 1Describe the need
Open Nursing Care, choose an agency, and state the care required, the preferred nurse gender and any notes.
- 2Wait for a match
The booking sits in matching until the agency accepts it.
- 3Pay the booking fee
Once accepted, the platform booking fee becomes payable. Paying it is what releases your contact details to the agency.
- 4Consultation
The agency calls you to work out the schedule and the nursing fee — that fee is between you and the agency.
- 5Nurse assigned
The agency assigns a named nurse to the booking. You see who is coming.
- 6Service runs
The agency marks the service started, then completed, as care is delivered.
- 7Confirm and review
You confirm completion, which closes the booking, and leave a rating and comments.
Good to know
- The agency cannot see your phone number or address until the booking fee is paid and confirmed.
- The nursing fee is negotiated directly with the agency during the consultation call; it is not shown at booking.
- Only nurses registered with the agency can be assigned, and the assignment is visible to you.
- The booking is not closed until you confirm completion.
How money moves
The platform charges a fixed booking fee (₹499 by default) which unlocks the introduction. The nursing fee itself is agreed with and collected by the agency — ScanSureX does not take a cut of it.
Questions
What does the booking fee buy?
Can I ask for a female nurse?
What if the nurse does not turn up?
Related
Ready to use Nursing Care?
It opens on the ScanSureX patient portal. Browse doctors, agencies, pharmacies and equipment without signing in. You are asked to log in or register only when you book or pay.