Chemist
Stock and fulfil the medicine orders patients place in the app, delivered to their door by a ScanSureX courier.
Licence and documentsAbout this programme
You are the shop behind the Medicines service: the licensed pharmacy that holds the stock, lists it, and packs what patients buy. The platform pays you before you accept an order, allocates from your batches oldest-expiry-first so you cannot dispense something about to expire, and refuses to touch anything expired, blocked or recalled.
Worth knowing first
An order only reaches you after the patient's payment has been captured and verified.
Inventory is held as dated batches with storage conditions, and allocation is oldest-expiry-first automatically.
A ScanSureX courier collects from your counter and runs it to the patient.
Signing up
You run a licensed pharmacy, in the chemist portal on port 3007.
- 1Register the pharmacy
Pharmacy name, owner, phone, full address with pincode, drug licence number, GST number, PAN and the licence expiry date.
- 2Expect a code on every sign-in
The portal emails a six-digit one-time code at every login, not only the first.
- 3Upload four documents
Drug licence, GST certificate, PAN card and address proof. Approval is refused outright if any is missing.
- 4Get approved
An administrator works a checklist and writes review notes. Nothing can be listed before this.
Day to day
You are running the shop's ScanSureX counter.
- 1Submit a product
Each product needs an image and a real description — a token line will be rejected. Submitting does not list it.
- 2Clear two gates
A registered pharmacist verifies the product clinically, then an administrator approves it. Only then is it active and visible. This is true for over-the-counter items as well.
- 3Stock it as batches
Add inventory with batch number, manufacture and expiry dates, quantity received and available, and storage condition. Batches are how the platform keeps you compliant.
- 4Accept the order
Paid orders arrive in your queue. Accepting is your commitment to fulfil it.
- 5Pack it
Stock is allocated from a valid, unexpired batch, oldest expiry first — the service picks, not the shelf.
- 6Hand to the courier
A delivery partner picks up and takes it from there; you can follow the order's state.
- 7Returns come back through the platform
A patient raises a return with a reason and ScanSureX approves or refuses it. It is not settled at your counter.
Good to know
- Every login needs the emailed one-time code.
- A product needs BOTH pharmacist verification and admin approval before it sells — over-the-counter included.
- A submission without an image, or with a thin description, will not pass.
- Expired, blocked and recalled batches cannot be dispensed at all; allocation is oldest-expiry-first and is not yours to override.
- Prescription-only medicine will not reach your queue until a pharmacist has approved the prescription.
How money moves
Orders are captured through Razorpay at checkout, so an order in your queue is already paid for. Refunds follow a return the platform has approved.